Error message

Remediation Message: Check if the Jumbo frames between SDDC Manager network and the vRealize Suite Lifecycle Manager network are enabled and if the required ports listed at https://ports.esp.vmware.com are open.

Reference Token: NBGM5C

Cause:

Why ?

This error message can be lots of different problems but this one is due to vrslcm taking to long to come up due to being in a nested environment. My deployment was done on a nest VCF environment on 4.5.2. So to fix this issue I added the following line to sddc manager to have a wait period for vrslcm, then restart the domain manager service, then you restart the failed task in SDDC UI.

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1. SSH to SDDC Manager appliance via VCF account and switch to root user

2. vi /etc/vmware/vcf/domainmanager/application-prod.properties

3. Add this line vrslcm.firstboot.timeout.period.in.minutes=60

Push i to edit

4. Save the file and close the editor. “esc and then wq! Enter”

5. Restart the Domain Manager with: systemctl restart domainmanager

6. Wait 2 minutes for the service to restart. You can check status using: systemctl status domainmanager

7. Log back into SDDC manager UI and restart vrslcm deployment

Below are example screenshot

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By Kader