VCF 4.5.2 – vrslcm failed to fetch the necessary information

When creating a new environment in vrslcm (lifecycle manager) for vidm (identity manager) you get an error message “failing to fetch necessary information”

You need to edit the timer and restart the service on vrslcm

Ssh to vrslcm as root

vi /etc/nginx/nginx.conf

edit this config from 2m to 10m

old

location /lcm/lcops/api/policy/products {

limit_req zone=mylimit burst=20 nodelay;

proxy_pass http://vrlcm-server;

proxy_read_timeout 2m;

proxy_send_timeout 2m;

}

new

location /lcm/lcops/api/policy/products {

limit_req zone=mylimit burst=20 nodelay;

proxy_pass http://vrlcm-server;

proxy_read_timeout 10m;

proxy_send_timeout 10m;

}

Restart the service

systemctl restart nginx

Refresh page on vrslcm UI

Screen shots below