Error message
Remediation Message: Check if the Jumbo frames between SDDC Manager network and the vRealize Suite Lifecycle Manager network are enabled and if the required ports listed at https://ports.esp.vmware.com are open.
Reference Token: NBGM5C
Cause:
Why ?
This error message can be lots of different problems but this one is due to vrslcm taking to long to come up due to being in a nested environment. My deployment was done on a nest VCF environment on 4.5.2. So to fix this issue I added the following line to sddc manager to have a wait period for vrslcm, then restart the domain manager service, then you restart the failed task in SDDC UI.
1. SSH to SDDC Manager appliance via VCF account and switch to root user
2. vi /etc/vmware/vcf/domainmanager/application-prod.properties
3. Add this line vrslcm.firstboot.timeout.period.in.minutes=60
Push i to edit
4. Save the file and close the editor. “esc and then wq! Enter”
5. Restart the Domain Manager with: systemctl restart domainmanager
6. Wait 2 minutes for the service to restart. You can check status using: systemctl status domainmanager
7. Log back into SDDC manager UI and restart vrslcm deployment
Below are example screenshot
